Terms & Conditions
Policies and Guidelines
These Terms and Conditions outline your rights, obligations, and the conditions, limitations, and exclusions that apply to you. It is crucial that you read it attentively.
By using our digital platforms, you agree to these Terms of Use, including the arbitration agreement and class action waiver. We will resolve disputes through binding, individual arbitration, and you waive your right to participate in class actions. Additionally, you also agree to our Privacy Policy. You further affirm that (a) your access to, and usage of the digital platforms will comply with these Terms of Use and all relevant laws, rules, and regulations, and (b) you are of legal age to enter a binding contract.
Certain areas or features of the Digital Platforms may have additional terms posted or provided. For example, non-auction purchases follow the Terms of Sale. The Conditions of Sale govern online auctions. Consignments and purchases are subject to terms available at www.treasuretroveauctions.com.
We may modify these Terms and conditions at any time, without notice, by updating the Treasure Trove Auction Website. It is your responsibility to review these Terms regularly. Check the ‘Last Modified’ date for revisions. If you disagree with the current Terms, do not use the Digital Platforms.
1. Acceptance of Terms
By accessing or using the Treasure Trove Auctions website (https://treasuretroveauctions.com) and purchasing products, you agree to comply with these Terms and Conditions. If you do not agree to these Terms, please do not use our website.
1.1 User Eligibility: By using our website, you confirm you are of legal age and capacity to accept these Terms. If representing an entity, you confirm authority to bind it to these Terms.
1.2 License to Access: Treasure Trove Auctions grants you a limited, non-exclusive, and non-transferable license to access and use our website for personal or commercial purposes, in accordance with these Terms. This license does not permit any resale or commercial use of our services or content.
1.3 Account Information: To access certain features or make purchases, you may need to create an account. You are responsible for keeping your account information confidential and for all account activities. Additionally, you agree to notify us immediately of any unauthorized use of your account.
1.4 Product Purchases: When purchasing products from Treasure Trove Auctions, you agree to provide accurate and complete information regarding your purchase. Prices are subject to change without notice, and we reserve the right to refuse or cancel orders at our discretion.
1.5 Intellectual Property: Treasure Trove Auctions owns all website content, including text, graphics, logos, images, audio clips, and software, which intellectual property laws protect. You agree not to reproduce, distribute, modify, or create derivative works from any content on our website without our prior written consent.
1.6 Privacy Policy: Your use of our website is governed by our Privacy Policy, which details how we collect, use, and protect your personal information. Additionally, this policy ensures your data is handled securely.By using our website, you consent to the practices described in our Privacy Policy.
1.7 Termination of Access: Treasure Trove Auctions reserves the right to terminate or suspend your access to the website at any time, without notice, for any reason, including but not limited to a breach of these Terms.
1.8 Changes to Terms: We reserve the right to update or modify these Terms without prior notice. It is your responsibility to review them periodically. Continued use of the website means you accept the updated Terms and Conditions.
By accepting these Terms and Conditions, you acknowledge that you have read and understood them. Consequently, you agree to be bound by all the Terms and Conditions outlined herein. If you have any questions or concerns, please contact us at [Support@TreasureTroveAuctions.com].
2. International Sales
2.1 Treasure Trove Auctions welcomes international customers. However, it is your responsibility to ensure that the products you order comply with the import regulations and laws of your country. We are not liable for any customs duties, taxes, or fees incurred during the importation process.
2.2 International shipping times may vary due to customs clearance, local postal services, and other unforeseen factors affecting delivery. We strive to provide accurate estimates, but we cannot guarantee specific delivery dates for international orders. If customs delays your shipment, we will do our best to resolve any issues. However, any additional charges or fees imposed by customs authorities are solely the responsibility of the customer.
2.3 Provide accurate shipping information, including a valid phone number and email address, for smooth customs clearance and delivery. Failure to do so may result in delays or the return of the shipment.
2.4 For questions about international shipping, customs regulations, or your order, please contact our customer service team. We are here to assist you in making your international shopping experience with Treasure Trove Auctions as seamless as possible.
3. Product Information
3.1 We make every effort to ensure that the product information on our website is accurate and up to date. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions or other content.
3.2 Product details, specifications, and features may change over time. Manufacturers might update products without notice. We strive to update our website promptly, but there may be a delay. Additionally, the information provided on our website is meant for general informational purposes only. It should not be considered as professional advice or a substitute for seeking advice from qualified professionals. Before making any purchase decision, we recommend consulting product reviews, conducting further research, or reaching out to our customer service team for clarification.
3.3 It’s essential to carefully review any disclaimers, warranty information, and terms and conditions associated with the products you intend to purchase. Manufacturers often provide specific guidelines and limitations regarding product usage, maintenance, and warranty coverage. By being aware of these details, you can make more informed decisions about your purchases and ensure the longevity of your products.
3.4 For questions about product information or details, please contact our customer service team for assistance. We are here to assist you and provide the information you need to make confident and informed purchasing decisions.
4. Pricing and Payment
4.1 All prices on our website are in U.S. dollars. We can change prices at any time without notice. Payment methods are listed on the website. International customers must cover currency conversion and any additional fees from their financial institution.
5. Shipping and Delivery
5.1 We strive to provide a seamless and efficient shipping experience. Our team processes and dispatches orders promptly for timely delivery. However, shipping times may vary, especially for international orders. Customs, transportation issues, and unforeseen circumstances beyond our control may cause delays. While we make every effort to minimize potential setbacks, we cannot, however, be held responsible for circumstances beyond our control. Therefore, unforeseen issues may arise that we cannot prevent or address.
5.2 Customs regulations vary by country, so customers should familiarize themselves with local policies. Additionally, be aware that customs charges, taxes, or import duties may apply, and customers are responsible for these costs. Customs clearance charges do not factor into the initial purchase price or shipping fees.
5.3 We understand the importance of keeping our customers informed, and we will provide tracking information whenever possible. This allows you to monitor the progress of your shipment and receive timely updates on its status.
5.4 If you have any specific concerns or questions regarding the shipping and delivery of your order, please feel free to reach out to our customer support team. Moreover, we are here to assist you and ensure that your shopping experience with us is as smooth and enjoyable as possible. Your satisfaction is our priority, and we appreciate your understanding and cooperation in these matters.
6. Returns and Exchanges
WE DO NOT ACCEPT RETURNS OR EXCHANGES. ALL SALES ARE FINAL.
6.1 Policy Clarification: Please note that our policy strictly prohibits returns or exchanges for any purchased items. Once a transaction is completed, it is a final sale.
6.2 Reasons for the Policy: This policy is in place to ensure the efficiency of our order processing system. Consequently, it helps maintain the quality and integrity of our products. We appreciate your understanding in this matter.
6.3 Quality Assurance: In our commitment to providing you with the highest quality products, we have implemented a stringent quality control process. Consequently, all sales are final to ensure that you receive only the best products.
6.4 Exceptions: Exceptions to this policy apply only in the rare event of a product being damaged, defective, or misrepresented. Therefore, if you encounter such issues, please contact our customer service within 24 hours of receiving your order to arrange a replacement or refund.
6.5 Contact Information: If you have any concerns or inquiries regarding your order, please don’t hesitate to reach out to our customer support team at [Support@TreasureTroveAuctions.com]. We are here to assist you.
7. Intellectual Property
7.1 All content on our website, including but not limited to logos, images, text, and product designs, is the intellectual property of Treasure Trove Auctions. Therefore, it is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, adapt, or distribute our content without our express written consent.
7.2 Unauthorized use of our intellectual property may lead to legal action. Therefore, if you wish to use or license our content, please contact us for permission.
7.3 This intellectual property statement extends to all online and offline platforms, and any infringement or violation will be pursued to the fullest extent of the law. We appreciate your cooperation in respecting our intellectual property rights and ensuring fair and lawful use of our content.
8. Governing Law and Jurisdiction
8.1 These Terms are governed by the laws of the state of Texas, United States. Any disputes arising from or in connection with these Terms will fall under the exclusive jurisdiction of the state and federal courts in Texas. Therefore, you agree to resolve such disputes in these courts. Therefore, you agree that only these courts have authority to resolve such disputes.
Thank you for choosing Treasure Trove Auctions for your shopping needs. We appreciate your understanding and cooperation in navigating our product information and policies.
9. Indemnity
9.1 You commit to indemnify, protect, and absolve us, as well as our subsidiaries and affiliates, encompassing associated costs, liabilities, and legal fees, from any claim or demand initiated by a third party in connection with: (i) your utilization of or access to the Services; (ii) your infringement upon any third-party rights, including but not limited to copyrights, property, or privacy rights; (iii) the substance of your Submissions; or (iv) your violation of the Terms of Use. We retain the right, at your expense, to assume the exclusive defense and control of any matter requiring indemnification from you, and you pledge to collaborate in such defense. You further agree not to settle any matter for which you bear indemnity responsibilities without obtaining our prior written consent. We will make reasonable efforts to inform you of any such claim, action, or proceeding as soon as we become aware of it.